The Wayne County Child Support Enforcement Agency is seeking to fill an opening for an Intake Case Manager/Investigator.  This position is full-time (40 hours per week).  The starting pay for this position is $13.75 per hour and $14.44 after successful probation. Wayne County benefits, including health insurance, life insurance, vacation, and sick leave are available.

Duties: Manages child support cases in accordance with federal, state and local laws and procedures.  Processes appropriate documentation for child support cases.  Conducts customer interviews.  Processes referrals/requests for child support services. Coordinates DNA testing. Keeps abreast of changes in the child support program, laws, policies and procedures.  Develops and maintains working relationships with associates, other governmental units and the public.  Other duties as assigned.

Proficiencies: The successful candidate must possess superior organizational skills, and be proficient in computer operations, including Microsoft Office Suite.  The successful candidate must possess knowledge of child support practices and procedures, intermediate level mathematical principles, and court orders. The successful candidate must possess the ability to communicate effectively; work independently; extract information from various sources; read, present and explain relevant policies and procedures; retain and apply information from procedures; read, comprehend, copy and record information; analyze and interpret data; and prepare and maintain accurate documentation. 

Applications:  Must be 18 years or older to apply.  Submit an application on or before July 11, 2016 to the Wayne County Child Support Enforcement Agency, attn Natalie Harper, Assistant Prosecuting Attorney, 428 W. Liberty Street, Suite 11, Wooster, Ohio 44691 or via email at or via fax at 330-287-5623.  Applications are available at the Commissioner’s Office, 428 W. Liberty Street, Wooster, Ohio 44691 or via the internet at